Wolf's Privacy Policy

At Wolf Technology (“Wolf,” “we,” “our,” “us”), we recognize that the trust of our clients, partners, and community is one of our most valuable assets. Protecting your personal information is not only a legal or operational requirement, it is a commitment we make as part of our responsibility to you. We understand that when you share your information with us, you expect it to be treated with care, confidentiality, and respect.

This Privacy Policy outlines how we collect, use, store, and share personal information in the course of our business. It also explains the measures we take to maintain the security of your data, the options you have in managing your information, and the principles that guide our approach to privacy. Our goal is to ensure that every interaction with Wolf Technology is supported by clear communication, strong protections, and responsible data management practices.

By being transparent about how we handle information, we aim to give you confidence in our services and reinforce the integrity of our relationship with you.

This Privacy Policy applies to all personal information collected by Wolf Technology in the course of our business in Australia, including when you:

• Access or use our website, digital platforms, or software;
• Contact us for enquiries, support, or trials;
• Engage with us as a customer, partner, vendor, contractor, or job applicant;
• Sign up for communications such as newsletters or event invites.

By using our services, visiting our website, or providing your personal information, you accept the collection, use, storage, and disclosure practices described in this policy.

Depending on how you engage with us, we may collect:

• Identity & Contact Data: full name, email address, company name, telephone number.
• Technical & Usage Data: IP address, browser type/version, device information, operating system, website session and page interaction logs.
• Questions, queries or feedback you leave, including your email address if you contact us

We generally do not collect sensitive information (such as health, race, religion) unless it is required by law, regulation, or a governmental authority.

We collect your personal information via several channels:

• Directly from you: when you fill in forms on our site or during sign-up; contact us by email or phone or via our support platform; participate in surveys, promotions, or events hosted by us.
• Automatically: when you use our website or platforms through cookies, analytics tools that monitor usage patterns or log files and device information gathered automatically through your interaction with our websites or applications.
• From third parties: from our partners, resellers, or vendors where necessary for service delivery; recruitment agencies, business partners, publicly available sources, or from referrals or shared industry events (with appropriate notice)

In many cases, you provide personal information voluntarily. Where possible and lawful, you may interact anonymously or under a pseudonym; however, this may limit our ability to provide certain services.

We use the personal information we collect for a range of legitimate purposes, including:

• Delivering, maintaining, and improving our products and services.
• Responding to customer enquiries, support requests, and feedback.
• Managing your account, orders, billing, subscriptions, or service agreements.
• Monitoring and improving system performance, usability, and security.
• Conducting analytics and aggregated reporting to understand trends and usage.
• Facilitating recruitment and managing our relationship with contractors or employees.
• Complying with legal, regulatory, tax or audit obligations.

We process your personal information on the basis of:

• Your consent, for marketing and optional or special data processing;
• Contractual necessity, where processing is required to perform our services;
• Legitimate interest, such as improving our systems, maintaining business operations, or ensuring security;
• Legal obligations, where applicable under Australian law.

We may share your information with others in certain circumstances:

• Service Providers & Contractors: companies or individuals who help us with hosting, IT support, email or newsletter delivery, analytics, payment processing, customer support, or other operational roles.
• Professional & Legal Advisors: lawyers, auditors, accountants, consultants, where needed.
• Regulators, Government Authorities or Law Enforcement: when required by law, or in order to protect our rights or the rights of others.
• Corporate Transactions: if Wolf is merged, acquired, or sells some or all of its business, your information may be transferred to the new entity under confidentiality obligations.
• Overseas Transfers: some service providers may be located outside Australia. Before any such overseas disclosure, we will take reasonable steps to ensure they protect your information to a standard equivalent to APPs (for example via contractual protections).

We implement reasonable and appropriate security measures to protect your personal information:

• Data encryption in transit and at rest.
• Secure servers, firewalls, and up‑to‑date infrastructure.
• Role‑based access control, and limiting access only to personnel who need it.
• Confidentiality obligations for staff and contractors.
• Regular security, vulnerability, and breach readiness testing.

If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC).

We retain personal information for as long as necessary to:

• Fulfil the purpose for which it was collected.
• Meet legal, tax, and accounting obligations.
• Support ongoing service and business operations.

Once the retention period ends, we securely delete or de-identify your data using methods consistent with Australian privacy law and industry standards.

You have the following rights regarding the personal information processed by Wolf:

• To access the personal information we hold about you;
• To request correction if such information is inaccurate, incomplete or out‑of‑date;
• To withdraw your consent to processing where that processing is based on consent (for example, marketing or optional data uses);
• To request deletion or destruction of your data, in certain lawful circumstances;
• To lodge a complaint if you believe we have breached your privacy rights.

To exercise any of these rights, you may contact us using the contact details below. We may need to verify your identity before responding. We aim to respond to requests within 30 days, unless a longer period is permitted or required by law.

When you visit our website or use our online services:

• We use cookies and similar tracking technologies to enable basic site functionality (e.g. login/session management), collect metrics (e.g. how users interact with pages), analyse performance, and improve user experience.
• Third‑party analytics tools (such as Google Analytics or Microsoft Clarity) may collect de‑identified or aggregated usage data; these tools may process data outside Australia and follow their own privacy policies.
• You can choose to disable or restrict cookies using your browser settings. However, doing so may limit or degrade your user experience and access to certain features on our website.

Our website may contain links to external websites which are not operated by Wolf Technology. When you follow those links, the external site’s privacy policy and practices will apply. We are not responsible for the content, practices, or policies of those external sites. We recommend that you review their privacy policies before providing any personal information.

This Privacy Policy is subject to changes from time to time, so please make sure you check this page regularly. We will inform you separately about fundamental changes to this Privacy Policy. Your continued use of this website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Wolf Technology handles your personal information, please reach out to us through our general enquiries channel:

General Enquiries
Email: info@wolfadvisory.com.au
Phone: 1300 931 096

We are committed to addressing your enquiry promptly and professionally within a reasonable timeframe.

We use the personal information we collect for a range of legitimate purposes, including:

• Delivering, maintaining, and improving our products and services.
• Responding to customer enquiries, support requests, and feedback.
• Managing your account, orders, billing, subscriptions, or service agreements.
• Monitoring and improving system performance, usability, and security.
• Conducting analytics and aggregated reporting to understand trends and usage.
• Facilitating recruitment and managing our relationship with contractors or employees.
• Complying with legal, regulatory, tax or audit obligations.

We process your personal information on the basis of:

• Your consent, for marketing and optional or special data processing;
• Contractual necessity, where processing is required to perform our services;
• Legitimate interest, such as improving our systems, maintaining business operations, or ensuring security;
• Legal obligations, where applicable under Australian law.